It’s pretty obvious that solid planning and attention to detail are essential to a successful event. In fact your event is sure to fail without accurate and timely administration, and fastidious form filling.
It’s not all bad news - sometimes event disasters can be turned around (just take a look at this piece on Eventbrite). But let’s hope you’re never in that position.
As experienced event organisers we’ll assume that you already have this in hand and are looking for that little bit extra. A successful event isn’t just one that goes off without a hitch – you should aspire to achieve more – much more - than that.
We’ve worked on literally thousands of events across a variety of sectors, so here are our three ingredients for event success.
1. Be individual
Rule 1 for event success is about ensuring your event has a personality of its own.
Golf clubs, racecourses, hotels and business centres are typical venues for events, but they’re not helping you to stand out from the crowd.
Why not mix things up and use a castle? Brunel’s SS Great Britain? Or even Bentley Priory - the headquarters of Fighter Command where the Battle of Britain was planned and won…you get the picture.
A unique venue could help you generate interest and can give your event the edge. At the very least, it will get people talking about you – there’s nothing better than having other people create the buzz about your event for you!
Admittedly, if you’re planning a large event or conference, it’s likely your choice will be limited, but it’s not just about the location. Why not introduce some ‘brand personality’ elsewhere by shaking up the seating arrangements, trying something different with the catering or changing up the agenda? Whatever you do, do it with style.
2. Generate excitement
Rule 2 is that if someone has made the effort to attend your event, then find some way to get them excited.
The venue, menu, agenda and even the design of the invites will all help your event attendees build a picture of your event. When your visitors arrive, they’re entering your world – and it’s up to you to keep them engaged and shake up this perception.
Big companies spend huge amounts of money in transforming events from the transactional exchange of information to the inspirational – the exchange of ideas. It’s worth looking at how some of the market leaders across the world are managing events to get some ideas of events done really well and seeing how they could be translated and adapted to you and your sector.
This may be something as straight forward as trying out some new technology, lighting, enhanced and captivating visuals or interactive elements to your presentations. Or it could be about breaking free of conventions, by embracing innovative new strategies like ‘unconferencing’, which dispense with the whole notion of a fixed agenda, allowing delegates to pick and choose how they experience your event.
Some events turn to unique entertainment – although perhaps not always successfully (see the recent Siemens Healthineers launch for example) – but at least they’re trying something new.
3. Reward your attendees
Rule 3 is about rewarding your attendees. An event is about creating a connection with an audience. You may wish to generate new customers, reward existing ones or to announce some incredible new innovation or idea.
You don’t need to physically give them something (although many choose to do so with packs full of corporate freebies), it’s about giving them the sense that, by attending your event, they are better off.
It might be about investing in a headline speaker, or unveiling some new development or insight. It could be about offering them the opportunity to network and interact, or the chance to break free of their traditional job roles.
Your relationship with your attendees doesn’t end when the event does. You can reward visitors with exclusive content, insights or offers shared through email. You can even offer them exclusive access to future events.
Creating an event that captivates your audience is about more than the fundamentals; it’s about offering them that little bit extra that helps you stand out. We’re experts in helping you achieve your vision for your event. But don’t worry, we can do the fundamentals too.
I have worked with Ben and his team for many years....their technical expertise and experience of every aspect of an event is second to none and I couldn't imagine running my major events without them...
Tracy Marsh, Marsh Marketing
We worked with the guys recently in London and put simply they were brilliant. Nothing was too much trouble even adapting to our changing schedule during the event. We will see you again next year....
Martin, Production Management
Matt ,Thank you for Leading and operating the Video team .The show was a great success due to your technical expertise and leadership it was a pleasure to work with you. I hope to have the opportunity to work with you again next time I am in the UK....
Mike, One Smoothe Stone
Just wanted to drop you a line to express my gratitude...as always a professional job.
David Phillips, Wales Quality Awards
Matt...just wanted to say a HUGE thank you for everything you and the team did to make the 2014 Wales Nurse of the year Awards the undoubted success they were. The aim was to raise the quality of the production of the event and you more than fulfilled that objective.
Brian French, Royal College of Nursing